A unified command center that provides real-time visibility into every aspect of your iGaming operation. From revenue metrics to player activity, the TASE Backoffice dashboard consolidates critical KPIs into an intuitive interface designed for fast decision-making at every level of your organization.
Track GGR, NGR, deposits, withdrawals, active players, and registration trends in real time. Customizable dashboard widgets let each team member configure their view for maximum relevance. Comparison modes show day-over-day, week-over-week, and month-over-month performance at a glance.
Generate detailed reports across all operational dimensions including game performance, provider revenue share, player segmentation, and promotional ROI. Schedule automated report delivery via email in CSV, Excel, or PDF format. Custom report builder enables ad-hoc queries without SQL knowledge.
Configure threshold-based alerts for critical metrics. Receive instant notifications when deposit volumes spike, withdrawal queues exceed limits, or player complaints reach predefined thresholds. Multi-channel delivery via email, SMS, Slack, and in-platform notifications ensures no critical event goes unnoticed.
Manage multiple brands and white-label operations from a single backoffice instance. Brand-level data isolation ensures clean reporting and compliance. Switch between brands instantly while maintaining a consistent workflow. Aggregate views provide a portfolio-level overview of your entire operation.
Comprehensive player lifecycle management from registration through retention. The TASE Backoffice gives your operations and CRM teams the tools they need to understand, engage, and retain players while maintaining full regulatory compliance across all jurisdictions.
A single view of every player combining account details, KYC status, transaction history, gaming activity, bonus usage, and communication logs. Timeline view shows the complete player journey from registration to present. Notes and tags enable team collaboration on individual player management.
Integrated identity verification workflows with document upload, OCR processing, and automated approval for low-risk players. Manual review queue with side-by-side document comparison for complex cases. Configurable verification triggers based on deposit thresholds, withdrawal requests, or regulatory requirements per jurisdiction.
Create dynamic player segments based on behavioral, financial, and demographic criteria. Tag players manually or through automated rules for VIP identification, risk flagging, and marketing targeting. Segments update in real time as player behavior evolves, ensuring your campaigns always reach the right audience.
Built-in responsible gaming tools including deposit limits, loss limits, session time limits, reality checks, and self-exclusion management. Automated detection of problem gambling indicators with configurable intervention workflows. Full audit trail of all responsible gaming actions for regulatory reporting and compliance audits.
End-to-end financial management covering deposits, withdrawals, payment provider reconciliation, and regulatory reporting. The TASE Backoffice provides your finance team with the accuracy, speed, and auditability required to operate in regulated iGaming markets with confidence.
Centralized view of all payment transactions across every integrated payment provider. Real-time status tracking for deposits and withdrawals with automatic retry logic for failed transactions. Configurable withdrawal approval workflows with multi-level authorization for high-value requests.
Automated daily reconciliation between player wallets, payment provider settlements, and game provider invoices. Discrepancy detection with drill-down capabilities to identify and resolve mismatches quickly. Reconciliation reports meet audit requirements for MGA, UKGC, and other regulatory bodies.
Support for 50+ fiat currencies and major cryptocurrencies with real-time exchange rate management. Player wallets handle multi-currency balances with configurable conversion rules. Separate bonus wallets with wagering requirement tracking ensure clean financial reporting and prevent bonus abuse.
Automated generation of jurisdiction-specific tax reports including GGR tax, player withholding tax, and provider revenue share calculations. Pre-built report templates for major regulatory bodies reduce compliance overhead. Scheduled submission-ready exports ensure you never miss a reporting deadline.
Enterprise-grade access control ensures every team member sees only what they need. From customer support agents to C-level executives, the TASE Backoffice provides granular permission management that scales with your organization while maintaining strict security and audit compliance.
Create unlimited custom roles with fine-grained permissions at the module, action, and data level. Pre-built role templates for common positions including Support Agent, Payment Operator, Risk Manager, Marketing Manager, and Super Admin accelerate onboarding. Clone and modify existing roles to create specialized positions.
Every action taken within the backoffice is logged with timestamp, user identity, IP address, and before/after state. Searchable audit logs enable rapid investigation of operational events. Immutable log storage meets regulatory requirements for data integrity. Export capabilities support external compliance auditing workflows.
Mandatory two-factor authentication for all backoffice users with support for TOTP authenticator apps, SMS codes, and hardware security keys. Configurable session timeout policies and IP whitelisting add additional security layers. Failed login attempt lockout protects against brute-force attacks.
Organize users into teams and departments with hierarchical permission inheritance. Team leads can manage their own team members within delegated boundaries. Activity dashboards show per-user and per-team productivity metrics for operations management. Shift scheduling integration ensures coverage during peak hours.
Manage your entire iGaming business from a single, powerful dashboard. See the TASE Backoffice in action with a personalized demo.
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